QUESTION 1

1. An experienced manager would share what advice with a new manager about effectively managing conflict within work teams?

   		Focus on collaborating for a satisficing outcome.
   		Never allow compromise.
   		Emphasize competing for stronger teamwork.
   		Practice accommodation to attain your best personal outcome.
   		Do not avoid conflict.

QUESTION 2

1. At the team leadership level, the team leader focuses on

   		handling most of the leadership duties.
   		opposing differences within the team.
   		reacting to change rather than anticipating change.
   		developing individual performance.
   		broadening team capabilities through projects and assignments.

QUESTION 3

1. How does a group differ from a team?

   		Groups do not require their members to interact.
   		Teams usually do not require their members to agree on a common goal.
   		Teams are usually formed of a large number of people.
   		Groups do not necessarily perform as a unit.
   		Teams hold their members individually accountable for achieving performance goals.