Question: Question #1. Calculate ONLY the Upper Control Limit using the following information. The average arrival time for a call is 9.01minutes. The average range of

Question #1.

Calculate ONLY the Upper Control Limit using the following information.

  • The average arrival time for a call is 9.01minutes.
  • The average range of the process is 4.97minutes, and
  • the sample size is 3 and a results in a Factor of 1.023

Question #2.

Calculate ONLY the LOWER Control Limit using the following information.

  • The average arrival time for a call is 10.33minutes.
  • The average range of the process is 4.99minutes, and
  • the sample size is 3 and a results in a Factor of 1.023

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