Question: Question #1 - Create a Business Process Map of the process to order a pizza online Think of all the tasks that you perform when

 Question #1 - Create a Business Process Map of the process

Question #1 - Create a Business Process Map of the process to order a pizza online Think of all the tasks that you perform when you order a pizza and who is performing the tasks. Use the swim lanes format and include the steps but do not purchase the pizza. a. Process #1 is to order online using self-service model, using a credit card and have the pizza delivered. The map needs at least 10 steps Clearly label each step of the map and clearly show flow direction. Assume the payment card transaction is external to the website. Show in RED the step or steps where the company database is updated with customer information Show in GREEN the step or steps where the company database is updated with transaction information. Include the person or system performing each step in the swim lanes format. Include the customer, Pizza clerk, and the external payment process. Research Payment Card Industry compliance PCI. Describe what 2 ways a small business has to do in order to stay PCI compliant. b. Process #2 is to order by talking to a person on the phone using a credit card and pick up the pizza. The map needs at least 10 steps Clearly label each step of the map and clearly show flow direction. Assume the payment card transaction is external to the website. Show in RED the step or steps where the company database is updated with customer information Show in GREEN the step or steps where the company database is updated with transaction information. Include the person or system performing each step in the swim lanes format. Include the customer, Pizza clerk, and the external payment process. Describe the differences between the two maps especially the Point of Sale compared to the payment gateway. Question #1 - Create a Business Process Map of the process to order a pizza online Think of all the tasks that you perform when you order a pizza and who is performing the tasks. Use the swim lanes format and include the steps but do not purchase the pizza. a. Process #1 is to order online using self-service model, using a credit card and have the pizza delivered. The map needs at least 10 steps Clearly label each step of the map and clearly show flow direction. Assume the payment card transaction is external to the website. Show in RED the step or steps where the company database is updated with customer information Show in GREEN the step or steps where the company database is updated with transaction information. Include the person or system performing each step in the swim lanes format. Include the customer, Pizza clerk, and the external payment process. Research Payment Card Industry compliance PCI. Describe what 2 ways a small business has to do in order to stay PCI compliant. b. Process #2 is to order by talking to a person on the phone using a credit card and pick up the pizza. The map needs at least 10 steps Clearly label each step of the map and clearly show flow direction. Assume the payment card transaction is external to the website. Show in RED the step or steps where the company database is updated with customer information Show in GREEN the step or steps where the company database is updated with transaction information. Include the person or system performing each step in the swim lanes format. Include the customer, Pizza clerk, and the external payment process. Describe the differences between the two maps especially the Point of Sale compared to the payment gateway

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