Question 1

Describe a technique or strategy you could use to maximise workforce participation in each of the following:

a)Change management

b)Consultation

c)Evaluating the process and outcomes

d)Generating ideas and options

e)Managing conflict and resolving problems

Question 2

Outline the following two theories for organisational behaviour and dynamics relevant to planning and implementing organisational development:

a)Organisational Development Theory

b)Kotter's Change Model

Question 3

Explain what the impact of legislation has on organisational development and change.

Question 4

List two aspects of organisational culture that can lead to resistance to change and explain how you can address them during planning and implementation of changes.