Question 1) Develop a process map that shows how you would run a process from start to finish for an online order from Amazon (15 Marks): - Diamonds are decisions - Rectangles are Process - Ovals are Start and Stop to a process Below is a sample:

Question 2) In your own words explain why information integration is important? How can you integrate benchmarking into your information integration? (25 Marks)

Question 3) Below is an example of special cause variation for a process building ethanol. This process is on a reactor that runs at 84 degrees Celsius. List some potential causes in a fishbone diagram for why this could be happening (15 Points)

Question 4) Why is common cause variation important for a process? What is the relationship between common cause variation and measurement system analysis? (10 Marks

Question 5) What did you learn from writing the assignments in this course and why do you think I made them so different from the lecture material (No, it is not to mess with you)? (20 Marks)

Question 6) What would you take from this course in your own life moving forward? (10 Marks)

Sales Finalize the contract Receives Purchase Order Rework No Start Yes Production List required materials and request the stores Produce the product Meets the requirements? Deliver to the customer End Yes Stores Material available? No Procurement Purchase the material . 1 S 10 15 20