QUESTION :

1) Explain the potential problem in this intercultural communication competence. What caused this to happen? (40 marks)

tips:

- Explain the potential problem in this intercultural communication competence. (identification 10 marks + explanation 10 marks = 20 marks)

- discuss the causes of this potential problem. (2 causes x 10 marks = 20 marks)

**PLEASE ANSWER THE QUESTION BRIEFLY. WORD COUNT IS 600 WORDS. THANK YOU.

Read the passage below and answer the questions: Years ago, when you first went to Japan, you had the shock of my life at a public bath. As you might know, people bathe in a shower area and then get into a large hot bath without any clothing or bathing suit on. At the end of your bath, you were greeted by an elderly woman cleaning the men's dressing room. Since you would never encounter such a situation in your culture, the discrepancy between your culture and your experience in Japan conflicted with your expectations, and thus, you felt very out of place. From your perspective, she shouldn't have been there, and at the least, she could have waited until you were completely dressed