Gordon lists 12 roadblocks to communication. Below you will find statements a leader or an employee might
Question:
- Gordon lists 12 "roadblocks to communication". Below you will find statements a leader or an employee might make. Select the statements that illustrate roadblocks.
1. | You are so intelligent and have so much potential! | |
2. | The comments you made in the meeting were out of line. You need to apologize. | |
3. | You seem to be struggling with this assignment. Is there something you need help with? | |
4. | You better not be late again or I will write you up! | |
5. | I would like to understand why this problem keeps happening. Can you explain? | |
6. | Why don't you get some rest? You will feel better tomorrow. | |
7. | When did you first realize this was a problem? What did you do about it? |
2.
- Gordon describes "signaling behaviors" that can let a leader know the employee has unmet needs. Select 4 signaling behaviors from the list below.
1. | Avoiding contact with leaders. | |
2. | Being uncommunicative. | |
3. | Irritable or sarcastic communication and/or behavior. | |
4. | Asking co-workers out to lunch or for drinks after hours. | |
5. | Tardiness or absenteeism | |
6. | Applying for a new position in the company |
Introduction to Probability and Statistics
ISBN: 978-0495389569
13th edition
Authors: William Mendenhall, Robert J. Beaver, Barbara M. Beaver