Question 1

1. "Heredity determines personality." Do you agree with this statement? Explain why.

(8 marks)

1. There are several aspects of individual behavior that managers must understand to influence individual performance. Elaborate these aspects and explain their relevance to individual performance. (12 marks)

[Answer here]

a)

b)

Question 2

1. Why do you think workplace stress is skyrocketing? Do you think it is a trend that will continue? Explain the reasons for your answer. (8 marks)

1. Is this the responsibility of managers to help employees manage stress? Why or why not? Explain. (6 marks)

1. "Environmental engineering strategies, such as job redesign, are the most effective method of moderating work-related stress." Do you agree with this statement? Why?

(6 marks)

[Answer here]

a)

b)

c)

Question 3

1. Using Job Characteristics Model (theory) compare the jobs of John and Jennifer. John is a Research officer. His research findings and recommendations about the energy policy will be presented to the parliament by the Minister. Jennifer is the Gardner, and she is responsible for the gardens and the grounds surrounding the parliament house in Canberra. As per the JCM theory who do you think will be better motivated? Explain by citing examples. (20 marks)

[Answer here]