QUESTION 1

Hi please assist with the answer for the question below subject is Logistics Management and marks are in Bold. Please ensure answers are provided in line with mark allocations provided in Bold.

More often than not, if an organization is not actively seeking improvement, its on the way to inevitable decline. Therefore, whether a business is well established or just starting out, there are numerous ways that leadership can seek to enhance business performance. Not only will these practices increase market share, they will also boost return on investment and revenue. With this regard, Explain the role of the following instruments that logistics should implement in order to achieve better performance:

1.1 Application of queuing theory (12 MARKS)

1.2 Route planning (12 MARKS)