Question 1 How do corrective and remedial actions affect the evaluation of deficiencies and the overall SoQM evaluation? Severity and/or pervasiveness of deficiencies can be diminished by actions taken up to the evaluation date. The pervasiveness of a deficiency can be diminished as a result of actions taken up to the evaluation date, but severity is determined only be the nature of the deficiency. It is only the impact of corrective actions that is considered when evaluating deficiencies. The severity of a deficiency can be diminished as a result of actions taken up to the evaluation date, but pervasiveness cannot be diminished.