Question 1 How does management use internet and social media to support marketing function of a business? Differentiate these with the traditional system. [10 Marks] Question 2 a) With the aid of a diagram, explain how different components are connected to form a computer system. [5 Marks] b) Compare and contrast the use of optical discs and the use of fixed magnetic disks to store data [10 Marks]

Question 3 One business organisation decided to move from pen and pencil system to Computerised information system. Introduce different types of information system and explain how can these information systems serve the business in different ways. [10 Marks] Question 4 [10 Marks] Buying and selling of good and services through electronic network offering us a stress free shopping. a) Identify and explain the secure payment methods that can be used for e -commerce. b) Describe different business models with suitable real time examples.

Question 5 [5 Marks] Describe the powerful tools that are provided by MS excel to do Data/Sales Analysis.