Question $1$: How should Brenda have supervised Bill on this project? Support your answer with Blanchard Situational Leadership.

Question $2$: Explain the reinforcement methods that Brenda can use to increase the motivation within her unit?

Question $3$: Explain the three ways in which Brenda can design motivating jobs. Also explain whether Brenda used any of these principles in the case study. $(15)$

Question $4$: Due to the way in which Brenda handled Bill, there had been an argument between Bill and Brenda. Discuss how Brenda can apply functional conflict resolution to resolve the problem?

Question $5$: With reference to the characteristics found amongst the most successful leaders, explain which of these Brenda exhibited.

$(10)$