Question 1

In a request for change it should include ___________.

	the business reason for the change
	a survey of best practices
	a look at the stakeholders that voted for the change
	how mobile technology can play a role

Question 2

Prevention vs inspection means ___________.

	prevention identifies code as it executes and does not do what is expected to.
	inspection tries to identify a process before it is put in place.
	prevention is trying to identify an issue before it becomes an issue.
	the same thing.

Question 3

A control chart with six consecutive points above the upper control limit is more important than six consecutive points below the lower control limit.

	Points above the upper control limit are more serious than points below the lower control limit.
	Potential issues are not a concern until there are more than 10 either upper or lower control limits.
	Points below the lower control limit are less serious than points below the upper control limit.
	They both are indicators of potential issues.