Question 1 (Mandatory) (2 points) Among the functions performed by an HR department, feedback and coaching are categorized under the function. 1) recruitment and selection U 2) compensation and benefits U 3) employee relations O 4) personnel policies o 5) performance management Question 2 (Mandatory) (2 points) The practice of companies having other companies provide services is known as 1) e-commerce 2) reshoring 3) downsizing 4) benchmarking 5) outsourcing Question 3 (Mandatory) (2 points) Over the next decade, which of the following people will have the most difficulty attracting talented employees due to a skills deficit? 1) Tracy, the owner of several fast-food franchises 2) Rex, the HR manager for an accounting firm O 3) Yelena, the director of a mobile advertising company 4) Franco, the HR director for a large grocery chain O 5) Barbara, the superintendent of an urban school system