Question $1$

$($Marks: $15)$

Discus software as a service $($SaaS$)$ with respect to ERP market. Make use of examples during your discussion.

Question $2$

$($Marks: $15)$

Q$\mathrm{.}2\mathrm{.}1$ Draw a diagram depicting how an integrated information system improves the

$(7)$

overall effectiveness of an organisation, i$.$e$.$ the process view of business operations.

Q$\mathrm{.}2\mathrm{.}2$ Explain how does the SAP ERP system distinguish between a position and job?

$(4)$

Also provide examples when distinguishing these terms.

Q$\mathrm{.}2\mathrm{.}3$ In the SAP ERP system, employee development is driven by qualifications and

$(4)$

requirements.

Compare requirements and qualifications.

Question $3$

$($Marks: $25)$

Q$\mathrm{.}3\mathrm{.}1$ Calculate the base projection figure for the sales shown below and factor in the

$(15)$

$2\%$ estimated growth rate. Assume that last year the special marketing promotion resulted in an increase in $2500$ products for October and that this year their special marketing promotion will result in an increase in $3000$ products for July.

$\backslash$table$[[$A$,$B$,$C$,$D$,$E$,$F$,$G$,$H$,],[1,$Sales Volume,,July,August,September,October,November,December$],[2,$Previous Year,,$45898,32453,37845,20763,25637,60894]]$

Q$\mathrm{.}3\mathrm{.}2$ Fitter Snacker can produce $333\mathrm{.}3$ cases of snack bars per day during the standard

$(10)$

eight$-$hour workday. They can work two hours of overtime per weekday, plus four hours on Saturday. They are developing an SOP $($Sales and Operations Planning$)$ for a month with $23$ weekdays and $4$ Saturdays.