Question $1$

Motion study is defined as a systematic and critical study of the existing method of doing a task to evolve the most efficient and economical method of doing it$.$ Home Affairs in South Africa has appointed you as an industrial engineer to assist them in their operations division for the Passport$/$ Identity document section.

Conduct a macro motion study using a flow process chart to identify all steps required in this division for one consultant.

Question $2$

According to "Therbligs", micro$-$motion is a motion study whose techniques are based on the idea of dividing human activities into divisions of movements of group movements using certain symbols. Develop a Simo Chart for the activities you identified in question $1.$