Question $1$ options: True False Question $2(2\mathrm{.}5$ points$)$ Saved Listen Which of the following is NOT a core idea of total quality management? Question $2$ options: leadership improvement employee empowerment cost reduction continuous improvement Question $3(2\mathrm{.}5$ points$)$ Saved Listen The $\_\_\_\_\_\_\_\_$ dimension of quality asks how long a product can go between failures or the need for maintenance. Question $3$ options: reliability lifetime serviceability warranty Question $4(2\mathrm{.}5$ points$)$ Saved Listen Lean is the management of an entire organization so that it excels in all quality dimensions that are important to customers. Question $4$ options: True False Question $5(2\mathrm{.}5$ points$)$ Saved Listen A reduction in process variance results in a higher process capability. Question $5$ options: True False Question $6(2\mathrm{.}5$ points$)$ Saved Listen On the first day of class at a new university you made judgments about the quality of the class before the professor had entered the room. You noted the comfort of the accommodations, the fine works of art in the halls and on the classroom wall and the soothing music piped in over the sound system. This dimension of quality is: Question $6$ options: features. perceived quality. aesthetics. performance. Question $7(2\mathrm{.}5$ points$)$ Saved Listen Anna works on an assembly line where it takes her $20$ minutes to produce $150$ units of a product needed to fill a container. It takes her an additional $5$ minutes to transport the container to Josh, who works at the next station. The company uses a safety stock of $20\%.$ The current assembly line uses $5$ kanbans between Anna's and Josh's stations. What is the demand for the product? Calculate the answer in units per minute. Calculate in Excel and round down to the nearest whole number. Question $7$ options: $11$ Question $8(2\mathrm{.}5$ points$)$ Saved Listen A technique used to translate customer requirements into technical requirements is: Question $8$ options: continuous improvement. quality assurance. statistical quality control. quality function deployment. Question $9(2\mathrm{.}5$ points$)$ Saved Listen CRITICAL THINKING: One international standard for managing quality across the supply chain is: Question $9$ options: LTPD$.$ ISO $9000.$ ISO $14000.$ AQL. Question $10(2\mathrm{.}5$ points$)$ Saved Listen Six Sigma quality means that the difference between the upper and lower tolerance levels is six standard deviations wide. Question $10$ options: True False Question $11(2\mathrm{.}5$ points$)$ Saved Listen Which of the following statements regarding the center of gravity method is false Question $11$ options: It is designed to minimize the maximum possible travel distance to any location. The optimal x$-$ and y$-$ coordinates are calculated separately. The weights used are the quantity of goods move to or from each location The origin of the coordinate system and the scale used are arbitrary, just as long as the relative distances are correctly represented. All of the above Question $12(2\mathrm{.}5$ points$)$ Saved Listen A quality perspective that focuses on whether or not a product was made or a service was performed as intended is the: Question $12$ options: intention perspective. conformance perspective. performance perspective. value perspective. Question $13(2\mathrm{.}5$ points$)$ Saved Listen Costs incurred by defects that occur prior to delivery to the customer are called: Question $13$ options: appraisal costs. internal failure costs. prevention costs. external failure costs. Question $14(2\mathrm{.}5$ points$)$ Listen Taguchi defines quality in terms of: Question $14$ options: losses. lot tolerance percent defective. acceptable quality levels. parts per million. Question $15(2\mathrm{.}5$ points$)$ Listen One advantage to outsourcing includes quality of production Question $15$ options: True False Question $16(2\mathrm{.}5$ points$)$ Saved Listen In general, producer's risk rises as consumer's risk falls. Question $16$ options: True False Question $17(2\mathrm{.}5$ points$)$ Listen A restaurant is considered a modern manufacturing plant Question $17$ options: True False Question $18(2\mathrm{.}5$ points$)$ Saved Listen Bridget's Hamburger stand uses only $7$ ingredients but offers $15$ different burgers. This process is known as Question $18$ options: CAD Modular Design QFD Robust design Value Analysis Question $19(2\mathrm{.}5$ points$)$ Saved Listen Suppose that the specifications for a part $($in inches$)$ are $6$ inches, and that the Taguchi Loss Function is estimated to be L$($x$)=8700($x$-$T$)^2.$ Determine the estimated loss if the quality characteristic under study take on a value of $6\mathrm{.}2$ inches. If You make $100$ parts a day and $4$ are $6\mathrm{.}2$ inches how much are you losing every $5$ day work week? Question $19$ options: $$1041,$ $$26,025$ $$1360,$ $$34,000$ $$1041,$ $$34,000$ $$348,$ $$6960$ $$348,1062$ Question $20(2\mathrm{.}5$ points$)$ Saved Listen Taguchi's quality loss function runs counter to the notion that a product falling within tolerance