Question 1 - Organisation Background

Question 1a Introduce the subject organisation, including its name (use a pseudonym if it is sensitive to provide the real name), its major businesses and customers, its products/services. Provide the website or real address of the subject organisation. (3 marks)

Question 1b Discuss the challenges faced by the subject organisations businesses in the new normal. You need to discuss how the challenges affect its financial and operational performances, its value/supply chain, e.g., customers, suppliers, and/or the processes in its production or service delivery, etc. (4 marks)

Question 1c Examine the suitability of Lean Six Sigma in improving the subject business process in the subject organisation in the new normal.

Question 1d Describe the role/function of the subject business process, the issues or challenges it faces in the new normal