Question 1 (Plagarism Free)

Purpose five(7) major functions or processes that require in re-engineering as a result of disruptive technology where by the organisations manage their day-to-day operations and also for their staff and the overall organisational business model (Business process re-engineering).

Using TESCO e-business , explain and describes with multiple example to support the answer for all below points. (50 marks)

Points

i) Marketing

ii) Sales and Order management

iii) Customer Service

iv) Procurement

v)Develop future state changes

vi) Standardization

v) Change management dimension

vi) process dimension