QUESTION $1$

PLANNING

$[15]$

Planning Techniques at Work: A Case Study

Planning techniques in the workplace play a crucial role in enhancing productivity, efficiency, and overall organisational success. This case study examines how a mid$-$sized software development company, Franky Tech Solutions, wants to implement various planning techniques to improve its project management and workflow processes. Franky Tech Solutions is a software development company specialising in creating custom web and mobile applications for clients across various industries. The company, comprising a tear of $50$ employees, is facing challenges in project management, resource allocation an meeting client deadlines.

Franky Tech Solutions faces significant challenges due to the absence of effective planning techniques. Additionally, the company lacks a standardised project management system, resulting in poor visibility into project progress, delays and resource allocation issues. Some employees are burdened with multiple projects, while others have insufficient work, leading to imbalances in workload distribution and missed deadlines. The company's projects often miss deadlines due to inadequate planning and a lack of prioritisation. Furthermore, inconsistent project delivery causes client dissatisfaction, resulting in a decline in repeat business.

$1\mathrm{.}1$ Implement planning techniques for Franky Tech Solution to improve its project management and workflow processes. Provide examples of the benefits the company will achieve after implementation of the planning techniques.

$1\mathrm{.}2$ Discuss how the managers at Franky Tech Solution can assist the office workers in managing their daily tasks.