Question 1

Please define the term 'knowledge gap'.

Question 2

Please identify two common workplace issues and explain how the stresses of these can affect thinking processes.

Question 3

What is TNA (Training Needs Analysis) and what is its purpose?

Question 4

Please list five (5) types of discrimination that may occur. Please list five (5) types of discrimination that may occur.

Question 5

Describe why it is important to communicate clear objectives to relevant personnel in the workplace.

Question 6

What constitutes as a safe environment for thinking processes?

Question 7

Explain how having a transparent relationship with employees will help towards building a trusting, professional relationship in implementing a two-way communication process.