Question #$1$: Power $(20$ points$)$

You are a sales manager in a retail store, and you've noticed that one of

your employees, Olivia, seems unmotivated to sell more products. She

often appears disengaged during team meetings and rarely takes the

initiative to approach customers. Reflecting on your undergraduate course,

$(7)$ MNGT $300,$ you realize that as a leader, you can use formal and personal

power. Discuss how you can use reward power and referent power to

motivate Olivia.