Question 1: Process Redesign

Read the following scenario and answer the questions:

A fairly new five-provider clinic has been in business for seven years. They have a practice management system in place, and they are fairly happy with it but are not determined to stay with that product. The diagnostic services that the clinic provides are blood counts from an in-house analyzer and urine dipstick (glucose, keytones, urine blood, protein, nitrite, pH, urobilinogen, bilirubin, leucocytes, and specific gravity, and pregnancy). Other blood-based samples and urine, are sent to the local office of a national laboratory testing chain for processing. Today, results are returned to the lab on paper sheets. The practice currently does not do ePrescribing but would like to.

Answer the following:

1. Provide one example of redesign that you feel appropriate for the following categories

- automation, centralization, task composition, outsourcing

If you feel no example possible, mention N/A, provide answers in the table below

Redesign strategy	Example for the clinic above
Automation
Centralization
Task composition
Outsourcing

2. What EHR functions/system interfaces may be needed based on your redesign suggestions?

Redesign strategy	EHR functions/system interfaces
Automation
Centralization
Task composition
Outsourcing

Question 2: Clinical Workflow Literature Review

Read the following article:

1. Quantifying the impact of health IT implementations on clinical workflow: a new methodological perspective http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2995654/

1. What motivated the study? What did the study intend to find out?

2. Which research method(s) is(are) used in the research?

3. What results did the study get?

4. How can the research results be applied?