Question $1$ Read the scenario below and answer the questions that follow: $(25$ marks$)$

Thomas Thabo is feeling very unsure about his new job, he just successfully completed his Diploma in Business Management. After applying for several jobs, he decided to accept a position as a Human Resources Officer at the head office of Fashions Company specialising in African type design garments particularly informal African shirts. The company has been very successful since. The company manufactures its own clothes and distributes them to different boutiques around the country. The head office is located in the capital city.

On reporting for duty on Monday morning, nobody seemed to know exactly what Thabo was supposed to do$.$ He had been referred from one person to the next without getting any information on his job duties. Someone dumped the company$$s strategic plan, received from an outside consultant on his desk and told him to read through it$.$ Hopefully you will be able to find something in there on what a Human Resources Officer is supposed to do$,$ he was told.

Jane Malebogo, the company HR Manager was also a new employee. The first thing she found was the haphazard way in which human resources matters were dealt with within the company. Because of the rapid expansion of the company, the appointment of an HR Manager was done at a very late stage. Ms Malebogo decided to conduct a climate study to find out how the employees feel about the company. She also included a number of HR questions on the survey. The results of the survey were disappointing. Apparently no formal HR policy existed, which left employees feeling very insecure. One of the biggest problems seemed to be the lack of proper job descriptions.

Stella identified the following job categories within the company; Managing Director, Marketing

Manager, Financial Manager, Production Manager, Human Resources Manager, Human Resources Officer and Sales Assistant. However, each of these needed to be subjected to some job analysis exercise before developing job descriptions.

Required

a$)$ Identify two $(2)$ human resources functions that were poorly executed due to the delay in appointing a Human Resources Manager. $(4$ marks$)$