QUESTION 1

The difference between authority and power is that the first refers to the inherent right of a position to exercise discretion in decision-making that affects others, while the second refers to the influence on the beliefs or attitudes of others.

True

False

QUESTION 2

Depending on the material, organizational conflicts can be resolved:

a. Going to the Judge b. With mediation procedure c. By using the organization chart d. Using the organizational code of ethics

QUESTION 3

The following statement is NOT true about planning.

a. Anticipate contingencies b. Avoid organizational flexibility c. Set goals d. Allows the organization to adapt to a changing environment

Question 4

Authority relationships, vertical or horizontal, are the factors that hinder organization, departmental activities and coordination in a company.

True

False