Question 1 The study by Desta, du Preez and Ngulube (2019) found out that a lack of ICT infrastructure, frequent interruptions in electricity supply, old computers and the location of the library proved to be some of the factors affecting postgraduate students' electronic information-seeking behaviour. Thus, the findings showed the effects that inadequate facilities have on postgraduate students' information behaviour. In line with the above findings and giving relevant examples to enhance your answers, discuss the factors that affect information behaviour under the following: (a) User group(s) identified in your area and the domain(s) in which they fall (15) (b) Whether the identified user group(s) engage in active or passive information behaviour (15) (c) Preferred search strategies and sources of information for the identified user group(s) (30) (d) Internal and external factors affecting the user group(s) (e) Possible solutions or recommendations to address each of the identified factors (20)