QUESTION 1

There are critical differences between projects and operations. It is possible that the case study project was treated as an operation instead of a project and therefore the shortcomings were inherent. Appraise the differences between projects and operations and demonstrate if the case study project could have avoided the delays and shortcomings if it was handled as a true project from the start.

QUESTION 2

Project Scope Management includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully (Project Management Institute, 2017:129). By referring to the project scope management process, discuss how the case study project scope could