Question: Question 1 Using FOUR (4) points, differentiate between modern and traditional management hierarchy. (8 marks) B. Consider FOUR (4) strategies that an organisation may use

Question 1 Using FOUR (4) points, differentiate between modern and traditional management hierarchy. (8 marks) B. Consider FOUR (4) strategies that an organisation may use to minimise a customer's perception of waiting time. (12 marks) Total 20 marks)

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