QUESTION 1 What is the Implementation Gap? a. When managers implement the wrong strategies. b. When managers only do strategic planning. c. When managers only implement their favorite strategies. d. When managers fail to do an External Analysis. QUESTION 2 Which statement is incorrect? a. Evaluation and control involves has a view toward future action. b. Evaluation and control ensures that a company is achieving its objectives. c. Evaluation and control means the strategies have been reviewed by the CEO. d. Evaluation and control involves the monitoring of plans and activities. QUESTION 3 Which of the following is incorrect? a. Evaluation and Control is part of the Strategic Planning Process. b. Evaluation and Control starts after the Implementation phase of Strategic Management. c. Evaluation and control provides a warning signal through the diagnosis of data. d. Evaluation and control provides a warning signal through triggering appropriate interventions. QUESTION 4 Which type of evaluation and control is more generalized and designed to monitor a broad range of events? a. Implementation Control b. Strategic Surveillance c. Premise Control d. Special Alert Control QUESTION 5 Which type of Control uses milestone reviews which identifies critical points in terms of events, major resource allocation, or time? a. Implementation Control b. Premise Control c. Special Alert Control d. Strategic Surveillance Control QUESTION 6 Strategic Evaluation and Control involves four important steps. What are they? Completing the internal review, analyzing the competition, staffing the strategies, measuring actual performance. Setting performance standards, measuring actual performance, analyzing variance, taking corrective action. Publishing the strategies, gathering input on the strategies, evaluating the input, taking corrective actions. Completing the external review, setting performance standards. prioritizing the objectives, budgeting for the objectives. QUESTION 7 Setting performance standards in the evaluation and control process involves which of the following? a. All of the above. b. Stating the performance level in terms of range--maximum and minimum c. Deciding what level of performance is good or satisfactory. d. Identifying clearly and precisely the desired results. QUESTION 8 Which of the following is considered a "Corrective Action?' a. Resetting performance standards if they are too high or unrealistic. b. All of the above. c. Changing the objectives, strategies, and plans if they are no workable. d. Improvement in the performance by taking suitable actions if not up to the mark. QUESTION 9 Evaluation and Control can be exercised at three distinct stages of an action. What are these three stages? a. During evaluation of strategies, operation of the action, evaluation of results. b. During strategy formulation, strategy implementation, and evaluation of results. c. During internal analysis, external analysis, and strategy formulation. d. During evaluation of inputs, operation of the action, evaluation of results