QUESTION 1 What should you avoid when you are organizing documents as Lessons learned? Devise the lessons learned documentation in a wording which is easy to understand for a reader who is not familiar with the project. Lessons learned must detail how certain groups or persons caused failures and delays, especially if they are inside the own organization. O writing lessons learned should be an exercise enhancing your personal learning experience. Make sure you grasp what you are writing down. Keep lessons learned documents at a place where they are easy to access and to retrieve for those who may later need the information. QUESTION 2 A project has the following Eamed valoe data assessed: AC: $4,000,000 CV: $-500,000 SPI: 1.12 BaC: $9,650,000 What is the Eamed value of the project? $3,000,000 $3,500,000 $4,480,000 $5,650,000 QUESTION 3 When finishing a project, which factors that influence customer satisfaction the most should you be aware of? Attractive price of the project and low running costs of the product Friendly project manager and effective after project service sciency of the project and skills of the project manager Conformance to requirements of the project and fitness for use of the deliverables