Question: Question 1 What you would do in this situation to help the customer The customer is from a dental clinic and would like his sterilised

Question 1

What you would do in this situation to help the customer

The customer is from a dental clinic and would like his sterilised instruments delivered by a certain date but you cannot meet this deadline.

Question 2

How would you use the communication skills to establish rapport and build relationships with customers in accordance with organisational requirements?

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