QUESTION $1$

Which statement is true of work flow analysis? $($LO $4\mathrm{.}1/$ LO $4\mathrm{.}4)$ Information cannot be considered to be an input because it is not tangible$.$ Outputs may be tangible or intangible products of the work processes. All outputs must be strictly measured in terms of quantity. Quality standards are not a key criterion in the process of work flow analysis.