Question: Question 1 Why is it important to use theories tools and techniques (quality management) to solve problems? Question 2 How do innovative organisations that thrive

Question 1

Why is it important to use theories tools and techniques (quality management) to solve problems?

Question 2

How do innovative organisations that thrive on employee engagement and empowerment use synthesis as an everyday strategy to overcome the limitations of purely looking at the world through analysis?

Use SAS and Semco and theorists like, Senge, Deming, Ackoff, Covey and others.

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