Question 1 Workplace difficulties or issues include: (Circle all the correct answer/s) a) unsafe equipment b) injuries and illnesses c) staff absenteeism d) staff high turnover e) unlawful behaviour of clients or staff f) suspected abuse g) improper use of information h) inappropriate behaviour of clients or staff i) cheating j) bullying k) dealing with non-payment of fees Satisfactory 0 Verbal Questioning required J Yes O No Satisfactory O Yes O No Question 2 What can be the opportunities for networking with your internal and external customers? (Circle all the correct answer/s) a) demonstrations b) exhibitions c) attend classes d) industry information seminars e) industry training ) pre-launch activities g) technical information briefings h ) trade shows