Question $1$:

You are a systems analyst at a company that is experiencing high customer dissatisfaction due to slow response times in their customer service system. The management wants to improve this system. Using your knowledge of Systems Analysis, outline the steps you would take to identify and resolve the problems in the current system. Justify your steps.

Question $2$:

As a newly appointed systems analyst at a mid$-$sized manufacturing company, you are tasked with overseeing the development of a new inventory management system. What key roles and functions should you perform to ensure the success of this system? Provide a scenario where these roles are applied in the development phase.

Question $3$:

Your company is deciding between implementing the SDLC $($System Development Life Cycle$)$ or another development approach like Agile for a new project. Given the organization's structured environment and long$-$term goals, recommend which development system would be more appropriate. Justify your choice and highlight potential impacts of this decision on information systems within the company.

Question $4$:

A client has requested a detailed understanding of their system$$s structure. As a systems analyst, you are tasked with creating graphical representations of systems. Describe how you would use Data Flow Diagrams $($DFD$)$ and Entity$-$Relationship Models $($ERM$)$ to map out the system. Present a scenario where these diagrams would help in identifying system issues or designing improvements.