Question: Question 10 (0.5 points) Customers arrive at a suburban ticket outlet at the average rate of 12 per hour on Monday mornings. Selling the tickets

Question 10 (0.5 points) Customers arrive at a suburban ticket outlet at the average rate of 12 per hour on Monday mornings. Selling the tickets and providing general information takes an average of 4 minutes per customer, and varies. There is 1 ticket agent on duty on Mondays. The system utilization is 3.0 1.25 0.33 0.8 Question 11 (0.5 points) One of the unique features of service operations is: Services are direct Services are indirect. Services can be transported. Measurement of service operations is casier. Question 12 (0.5 points) All infinite source (population) waiting line models require the system utilization to be less than 1.0. equal o greater than 1.0. equal at least 2.0

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