Question 10 (1 point)

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The Big Project (Scenario) The School of Business has developed a new strategic plan. As part of the plan, a major capital project will refurbish the building and classrooms, including a new corporate branding initiative thanks to a generous donation from a local business. Faculty offices will be grouped by functional area instead of by seniority, so that students have convenient access to the faculty of their discipline, such as HR, accounting, or marketing. The project will take three months to complete and is being done over the summer to inconvenience as few students as possible. A wide consultation process was conducted to ensure feedback was obtained from various stakeholders. The school landing a major corporate donor was a predecessor to which of the following activities?

Question 10 options:

	establishing a final budget for the capital project
	engaging in a wide consultation process
	development of a new floor plan
	establishing a draft capital budget

Question 11 (1 point)

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Shrinking the Supercentre (Scenario) Walmart is making some major changes to their average store, dropping as many as 2500 items. These changes have concerned some suppliers who worry about lost sales. As Walmart has grown, managing inventory has become unruly and stores are not always neat and well stocked. Walmart is leveraging technology to provide on-time data to help decide which products stay on shelves and where to remove clutter. Part of the change means less inventory in backrooms and dropping some products altogether. Walmart is also more than doubling the width of aisles, making it more navigable for multiple carts. Employees are starting to restock during the day, when customers are most likely to complain about missing items. They are experimenting with lowering shelves by about a foot to make it easier for shoppers to see around the store. That minor change could eliminate hundreds of millions of dollars in annual sales of gum, candy, and magazines. To counteract that, Walmart is also negotiating with suppliers to spend more money to earn a spot on shelves, pay additional fees to store their products in warehouses, and give Walmart more time to pay for the goods. Walmart will have to balance ________ with lowering inventory with their changes to the stores.

Question 11 options:

	monitoring supplier quality
	meeting customer demand
	product design
	capacity

A(n) ________ system is used to provide management with needed information on a regular basis.

Question 15 options:

	expert
	artificial intelligence
	data entry
	management information

Which of the following is most likely to be an important motivator regardless of the culture from which an individual originates?

Question 18 options:

	clearly defined work structure
	above average monetary compensation
	working conditions
	interesting work

Question 21 (1 point)

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A Gantt chart is able to tell a project manager which of the following?

Question 21 options:

	the cost of the total project
	who is assigned to a task
	if a task is over budget
	if a task is behind schedule

Question 25 (1 point)

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According to Hersey and Blanchard, which leadership style is best if a follower is able but unwilling or insecure about doing a job (R3)?

Question 25 options:

	training
	participating
	delegating
	selling

Computing Solutions, Inc., is a high-tech consulting firm that focuses on helping companies to implement and adapt new technological developments in daily operations. Ted is the department head and needs to train Jean and Jael, both project managers, on the proper applications of technological solutions for businesses. Ted also informs Jean and Jael that the term ________ in MIS implies order, arrangement, and purpose.

Question 27 options:

	information
	standards
	data
	system

Question 29 (1 point)

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Apple's original decision not to enable Adobe Flash with their products is likely related most to which product quality dimension?

Question 29 options:

	performance
	serviceability
	features
	perceived quality

Question 32 (1 point)

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This kind of performance measurement method is fast and is a good platform for feedback, yet it can be private and scheduled for a single employee ahead of time.

Question 32 options:

	MBWA
	oral report
	written report
	statistical report

Question 36 (1 point)

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Designing a Theft Prevention System (Scenario) Gina realizes her department needs to make some changes in its control system to better prevent employee theft. The department is one of five in her division, and she is not sure which approach will work best for the organization. To date, Gina has not strictly enforced many of the regulations established by the head office because her department is self-regulating. The work groups set their goals and ensure those goals are achieved. Everyone is well aware of the expected standards and work behaviours, and there is little tolerance for workers who do not meet the group norms. However, metrics show that employee theft has become a problem. Which of the following is a feedback control that Gina should consider adopting?

Question 36 options:

	using careful prehiring screening
	hiring private investigators
	using corporate hotlines for reporting theft
	setting a good example

Question 37 (1 point)

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Which of the following would be considered an outcome according to equity theory?

Question 37 options:

	pay level
	past experience
	effort
	education

Question 40 (1 point)

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What is the main benefit of Six Sigma and ISO 9000/9001?

Question 40 options:

	revenue generation
	quality work processes
	reputation
	simplicity