Question 11 1 pts Maria has been a purchasing agent at Flowers Inc. for 2 years. She has developed great relationships with suppliers. She's had minimal quality problems and her supplier on-time delivery is the best of any buyer's. However, purchase price has increased by about 2%. She didn't have as good of a yearly performance evaluation as some of her colleagues, however. Her frustration is most likely due to a management strategy that rewards lowest cost at the expense of best-value suppliers a management strategy that rewards best value suppliers a lack of management strategy the need to measure supplier performance the importance of always taking a financial perspective 1 pts Question 12 Question 12 1 pts Carl has worked at Poliphile for the past few years and has a good idea of which suppliers cause the majority of the problems. He feels the majority of suppliers are performing in an acceptable range but knows that can be used to assess if such performance is possible. Process capability Cause-and-effect analysis O Pareto chart Supplier scorecard Statistical process control Question 13