Question: Question 11 4 pts To develop a customized presentation, the sales representative needs to get the customer to agree to: O a correlation analysis of

Question 11 4 pts To develop a customized presentation, the sales representative needs to get the customer to agree to: O a correlation analysis of sales projections O a social audit O modify his or her forecasted sales the performance of a needs analysis O a multiple regression analysis of his or her current suppliers Question 12 4 pts When a customer states, "I'm not happy with the speed of our current process." They are exposing a/an: O Explicit Need. O Duplicitous Need. O All of the above. Their ugly side Implicit Need

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