Question: Question 11 of 20 (worth 2 points) S While using a pattern of organizing messages, one should realize that every message which uses the basic

Question 11 of 20 (worth 2 points) S While using

Question 11 of 20 (worth 2 points) S While using a pattern of organizing messages, one should realize that every message which uses the basic pattern will have all the elements listed. True False Review Check to review before finishing (will be flagged in Table of Contents) Question 12 of 20 (worth 2 points) S Informative and positive messages include acceptances; positive answers to requests; and information about procedures, products, or services. True False

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