Question 11

Organizations that emphasize flexibility and discretion while also maintaining an external focus are said to have a(n):

a.

market culture.

b.

competing values culture.

c.

adhocracy culture.

d.

clan culture.

Question 12

Rick knows and understands Chuck so well that he is willing to allow Chuck to act on his behalf. Rick is demonstrating ________.

a.

identification-based trust

b.

punitive-based trust

c.

transactional trust

d.

calculus-based trust

Question 13

In terms of the managerial grid, a manager who is high in concern for production and low in concern for people is said to have a/an ________ management style.

a.

country club

b.

middle-of-the-road

c.

task

d.

impoverished

Question 14

Organizational culture is a cognitive framework of the attitudes, values, norms, and expectations shared by the organization's members.

True

False

Question 15

Information sharing, autonomy, and accountability are all organizational practices that encourage employee empowerment.

True

False

Question 16

Thomas has worked under the same supervisor for 35 years and considers her a good friend. His relationship with his supervisor is based on a(n)

a.

explicit contract.

b.

legal contract.

c.

relational contract.

d.

transactional contract.

Question 17

A person's belief about what is expected of another in a relationship is referred to as a(n)

a.

perceptual contract.

b.

psychological contract.

c.

interpersonal contract.

d.

None of the above.

Question 18

Tim is the CEO of Doc.com, an information search Internet company. A manager comes in saying that he's been trying to get the information services manager to meet with him to discuss a new product, but the IS manager keeps claiming he's too busy. Tim calls the IS manager and asks him to come to his office. The IS manager shows up, Tim tells him to meet with the other manager and do so now. The meeting happens. Tim's power to do this is an example of:

a.

charisma.

b.

position power.

c.

rational persuasion.

d.

expert power.

Question 19

It's impossible to learn leadership skills. To be a good leader, you must be born with leadership skills.

True

False

Question 20

The three basic components of creativity in individuals and teams are ________.

a.

cognitive skills, intrinsic motivation, and appropriate resources

b.

skills in the task domain, skills in creative thinking, and intrinsic task motivation

c.

skills in the task domain, skills in the communication domain, and intrinsic motivation

d.

skills in the task domain, intrinsic motivation, and appropriate resources