Question 1(1 point)

In Design Thinking, the prototype phase focuses on _____.

Question 1 options:

1)	Creating models or early versions of ideas to take to the testing phase

2)	Brainstorming exercise to better understand the challenge or opportunity

3)	Creating exercises to interview new users

4)	Educating customers on how to use innovative products and/or services.

Question 2(1 point)

Systems Thinking is _____.

Question 2 options:

1)	A linear approach technical engineers use to design innovative products

2)	A holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems

3)	A process used to develop a project charter

4)	A form a six sigma black belt may use to organize project resources

Question 3(1 point)

Ideation is defined as _____.

Question 3 options:

1)	The process of creating, developing and communicating ideas

2)	The steps required to deconstruct a product or service

3)	The process of introducing and marketing a novel product or service to the marketplace

4)	The 4 phases associated with illustrating instruction manuals for technical products

Question 4(1 point)

Which of the following is expected from the Project Sponsor role?

Question 4 options:

1)	Identify the need for a project

2)	Break down barriers for the project

3)	Act as a project advocate

4)	Ensure project aligns to corporate strategy

5)	All of the above

Question 5(1 point)

The acronym "SIPOC" refers to: Supplier, Input, Process, Output, and Customer

Question 5 options:

	1) True
	2) False

Question 6(1 point)

A normal distribution is a function of which two parameters?

Question 6 options:

1)	Mean and Standard Deviation

2)	Median and Standard Deviation

3)	Median and Variance

4)	Mean and Variance

Question 7(1 point)

Which of the following is true regarding "customers"?

Question 7 options:

1)	Customers are only those individuals that purchase a good or service

2)	Customers can be internal or external to the organization

3)	Customers supply inputs to our process

4)	Customers are given requirements from the organization

Question 8(1 point)

5S is a methodology to eliminate defects through a deep understanding of statistical analysis.

Question 8 options:

	1) True
	2) False

Question 9(1 point)

Which is not a component of DPMO?

Question 9 options:

1)	Opportunity

2)

Unit

3)

Yield

4)

Defect

Question 10(1 point)

Which of the following is the key measure for success of a six sigma project?

Question 10 options:

1)

KPI

2)	Primary Metric

3)

OKR

4)	Secondary Metric

Question 11(1 point)

If your organization moves from a 3 process to a 6 process which of the following istrue?

Question 11 options:

1)	The overall yield moves from 93.3% down to 69%

2)	The overall yield moves from 93.3% to 99.9997%

3)	The overall yield moves from 99.99997% down to 93.3%

4)	The overall yield moves from 93.3% to 99.97%

Question 12(1 point)

A detailed (Level 2) process map typically only consists of a few process steps and is useful in providing a quick and simple view of the process for an executive.

Question 12 options:

	1) True
	2) False

Question 13(1 point)

In a process mapping an oval is used to indicate which of the following:

Question 13 options:

1)	An activity

2)	A decision

3)

The Start

4)	A document

Question 14(1 point)

What are the Critical areas in developing key project metrics (Critical to...)?

Question 14 options:

1)	Time, Resources, Money

2)	Delivery, Price, Resources

3)	Cost, Delivery, Quality

4)	Quality, Cost, Resources

Question 15(1 point)

A good problem statement doesNOTcontain the following:

Question 15 options:

1)	Quantifiable impact

2)	Benefits to solving the issue

3)	The solution

4)	Relevant conditions

Question 16(1 point)

Reducing the variation in a process with a centered mean reduces the amount of defects in a process.

Question 16 options:

	1) True
	2) False

Question 17(1 point)

Quantitative data is non numerical in nature and is data that approximates or characterizes.

Question 17 options:

	1) True
	2) False

Question 18(1 point)

Which chart plots data over time?

Question 18 options:

1)

Box Plot

2)

Histogram

3)

Run Chart

4)

Pareto

Question 19(1 point)

Which of the following visual graphic is often used to summarize qualitative data?

Question 19 options:

1)

Run Chart

2)	Mean Analysis

3)

Pie Chart

4)	Linear Regression Analysis

Question 20(1 point)

Which of the following isNOTa method used to gather VOC?

Question 20 options:

1)	Interviews

2)

Surveys

3)	Focus Groups

4)

5S

Question 21(1 point)

Which of the following is a primary objective of the analyze phase?

Question 21 options:

1)	Document standards in a control plan

2)	Gather Voice of Customer

3)	Understand the impact of "x's" on the "y"

4)	Create a project charter with sponsor sign off

5)	All of the above

Question 22(1 point)

Which of the following is not a characteristic of an organization focused on Lean?

Question 22 options:

1)	Elimination of waste

2)	Continuous improvement

3)	Elimination of workforce

4)	Simplifying processes

Question 23(1 point)

Which of the following best explains the difference between a Control Limit and a Spec Limit?

Question 23 options:

1)	Control Limits come from the customer and Spec Limits are calculated using the mean and standard deviation from process data

2)	Spec Limits come from the customer and Control Limits are calculated using the mean and standard deviation from process data

3)	There should be no difference between a Spec Limit and Control Limit

4)	None of the above are true

Question 24(1 point)

Which isnotcontinuous data?

Question 24 options:

1)

Yes/No

2)

Time

3)

Weight

4)

Height

Question 25(1 point)

Lean Six Sigma organizations often use "Critical to..." measurements, which translate VOC into metrics.

Question 25 options:

	1) True
	2) False

Question 26(1 point)

When collecting data, often times we take a _____, which is defined as a collection of observations acquired from a population.

Question 26 options:

1)	Population

2)

Sample

3)

Cycle

4)

Trial

Question 27(1 point)

Defects, Overproduction, Waiting Time are all some of the examples of which of the following?

Question 27 options:

1)

5S

2)	Process analysis

3)	8 forms of waste

4)

VOC

Question 28(1 point)

In a _____ process no action is taken until the end customer initiates the process. This ensures only what is necessary is created and little to no inventory is created.

Question 28 options:

1)

On time

2)

Pull

3)

Push

4)	Controlled

Question 29(1 point)

_____ is a term that literally means "change" is "good" and is a good representation of a continuous improvement mentality.

Question 29 options:

1)

Shingo

2)

Kanban

3)

Muda

4)

Kaizen

Question 30(1 point)

Which of the following is a primary objective of the define phase?

Question 30 options:

1)	Create an implementation plan

2)	Determine the critical few variables in attempt to find a root cause

3)	Develop and test a solution

4)	Develop a problem statement

5)	All of the above

Question 31(1 point)

Calculate the RTY given the following information regarding the 2 step sequential process (A -> B) 2,500 units start in Process A and 2,450 were good following Process A (50 scrapped, 25 reworked) 2,450 units start in Process B and 2,420 were good following Process B (30 scrapped, 50 reworked)

Question 31 options:

1)

93.8%

2)

96.8%

3)

97.0%

4)

96.7%

Question 32(1 point)

Cost of Poor Quality is a quantifiable value that is made up of which of the following costs?

Question 32 options:

1)	Testing, Prevention, Internal Failure, and External Failure

2)	Appraisal, Prevention, Internal Failure, and External Failure

3)	Appraisal, Prevention, Company Failure, and Customer Failure

4)	Appraisal, Piloting, Internal Failure, and External Failure

Question 33(1 point)

Which graphical analysis tool displays the count within different ranges of data and helps evaluate the distribution of the data?

Question 33 options:

1)

Run Chart

2)

Histogram

3)

Pareto

4)

Box Plot

Question 34(1 point)

Which of the following is a primary objective of the improve phase?

Question 34 options:

1)	Determine key team members

2)	Develop and test a solution

3)	Determine the critical few variables in attempt to find a root cause

4)	Create a project charter with sponsor sign off

5)	All of the above

Question 35(1 point)

What is Lean Six Sigma?

Question 35 options:

1)	A method to reduce waste in a process

2)	A way to reduce the number of defects in a system

3)	Tools and concepts to increase efficiency and effectiveness

4)	All of the above

Question 36(1 point)

The company that is credited with first developing the six sigma methodology is _____.

Question 36 options:

1)

Google

2)

Toyota

3)

Motorola

4)

Ford

Question 37(1 point)

Given the following information, calculate the DPMO for the process:

Question 37 options:

1)

50,000

2)

10,000

3)

100,000

4)

25,000

Question 38(1 point)

The benefits of a Process Map are _____.

Question 38 options:

1)	Communication of the process

2)	Understanding the current state

3)	Identification of non-value added steps

4)	All of the above

Question 39(1 point)

Which of the following is a special type of mapping tool used in lean to help visual flows through various process steps?

Question 39 options:

1)	Waste Management Mapping

2)	Value Stream Mapping

3)	Defect Analysis Mapping

4)	Visual Systems Mapping

Question 40(1 point)

Which isnota term used to describe the "Y" variable?

Question 40 options:

1)

Output

2)

Symptom

3)

Cause

4)	Dependent Variable

Question 41(1 point)

_____ is a document that provides a framework and objective for an improvement project.

Question 41 options:

1)	Goal Statement

2)	Business Case

3)	Problem Statement

4)	Project Charter

5)	Project Scope

Question 42(1 point)

Which of the following is a good example of a quantitative data?

Question 42 options:

1)

Ethnicity

2)

Profit

3)	Size of drink (Small, Medium, or Large)

4)	Hard copy or soft copy of a book

Question 43(1 point)

Which of the following question does a data collection plan help answer?

Question 43 options:

1)	What data is needed?

2)	Who will collect the data?

3)	Should a population or sample be collected?

4)	All of the above

Question 44(1 point)

Calculate the takt time for the following: the average customer demand on an annual basis is 2,000 units. Our production site runs 250 days a year for 8 hours each day.

Question 44 options:

1)	0.24 minutes per unit

2)	60.0 minutes per unit

3)	7.5 minutes per unit

4)	0.017 minutes per unit

Question 45(1 point)

_____ is defined as any activity that customers are willing to pay for.

Question 45 options:

1)

Value-Add

2)

Muda

3)

Takt time

4)	Throughput

Question 46(1 point)

Which of the following isNOTthe focus of Lean Six Sigma?

Question 46 options:

1)	Increasing revenue

2)	Decreasing costs

3)	Reducing headcount

4)	Increasing efficiency

Question 47(1 point)

One of foundational components that led to the evolution of Lean Six Sigma was _____. Which is a philosophy that involves everyone in an organization in a continual effort to improve quality and achieve customer satisfaction?

Question 47 options:

1)	Total Quality Management

2)	Agile Project Management

3)	Operations Management

4)	Continuous Management

Question 48(1 point)

Which of the following is a primary objective of the measure phase?

Question 48 options:

1)	Document standards in a control plan

2)	Validate and measure the baseline performance

3)	Develop a plan for piloting a solution

4)	Create a project charter with sponsor sign off

5)	All of the above

Question 49(1 point)

Given a process has a DPMO of close to 250, which sigma level would most closely represent the process?

Question 49 options:

1)

1

2)

2

3)

3

4)

4

5)

5

Question 50(1 point)

Which of the following is a primary objective of the control phase?

Question 50 options:

1)	Create implementation plan

2)	Document process and standards

3)	Develop and implement training

4)	Measure benefits of the initiative

5)	All of the above