QUESTION 11

1. Supply chain responsiveness includes the ability to do which of the following?

   		Handle supply uncertainty
   		Build highly innovative products
   		Meet short lead times
   		Meet a very high service level
   		All of the above

0.5 points

QUESTION 12

1. Which of the following is a logical assumption that may be made based on this excerpt from Research Study #14 (Regional Summary Analysis)?

   REGION 3

   HYPERWARE Volume Market Share Price PQ SQ Av

   Channel 1

   11 6,822 9.2 853 31 31 52

   21 701 0.9 795 3 20 39

   31 18,136 24.5 869+ 63+ 28 50

   41 7,672 10.4 834+ 34 29 44

   		Firm 2 has greater market share in channel 1 than in channel 2.
   		Firm 3s market share decreased by more than 5% this month.
   		Firm 3s price increase may have caused fewer sales this month, overall.
   		Firm 4s decrease in product quality most likely was due to a decrease in service quality.

0.5 points

QUESTION 13

1. Which of the following is NOT a stage within a typical supply chain?

   		Customers
   		Retailers
   		Wholesalers/Distributors
   		Manufacturers
   		All of the above are stages within a typical supply chain.

0.5 points

QUESTION 14

1. Waiting to establish the identity of a product until the second stage of production, closer to creating a final finished good, is called:

   		Production volume flexibility.
   		Inventory management.
   		Mass customization.
   		Reconfiguration.
   		Postponement.

0.5 points

QUESTION 15

1. Unfilled orders may occur during your LINKS event. Which of the following statements about unfilled orders in LINKS is false?

   		Unfilled orders incur processing and handling costs of $25 per unit.
   		Unfilled orders are not guaranteed future sales.
   		Unfilled orders do not cost your firm anything other than the opportunity cost associated with the lost margin on the unfilled sale.
   		Unfilled orders are the result of inventory shortages as customer preference may change over time.
   		Unfilled orders represent additional potential demand that might have been realized if sufficient product supply had been available.

0.5 points

QUESTION 16

1. What is the main benefit from cross-docking with your carriers?

   		Reduced inventory holding costs.
   		Increased inventory turn-over.
   		Reduced on-going DC operating costs.
   		Reduced inventory holding costs and increased inventory turn-over.

0.5 points

QUESTION 17

1. Your firm orders 650,000 Epsilon sub-assembly components via air as part of your month 4 inputs. When will these sub-assembly components be available for use?

   		Month 4
   		Month 5
   		Month 6
   		Month 7

0.5 points

QUESTION 18

1. For a particular forecast, firm 4 forecast sales volume of 10,000 units. However, actual sales were 20,000 units. What is firm 4s forecasting accuracy for this forecast?

   		0%
   		10%
   		25%
   		50%
   		100%

0.5 points

QUESTION 19

1. The manufacturing and shipping process in the manufacturing cycle is equivalent to the

   	A.	order receiving process in the replenishment cycle.
   	B.	order fulfillment process in the replenishment cycle.
   	C.	order entry process in the replenishment cycle.
   	D.	order trigger process in the replenishment cycle.

0.5 points

QUESTION 20

1. Profitability, current performance, and change in performance are considered in the LINKS multi-dimensional performance evaluation scorecard which is based on a ranking of performance on each sub-measure. Your firm receives weighted points for each competitor for whom your performance on a sub-measure is better. Which of the following sub-measures has the lowest weight in the LINKS performance evaluation system?

   		Net Income to Revenues
   		Forecasting Accuracy
   		Change in Market Share
   		Customer Satisfaction