Question 11.1 Answer true or false and give reason for your answer.a. Productivity is defined as the ratio of output to input.b. Productivity is directly related to the ability of an organization to compete.c. Outsourcing tends to improve quality but at the cost of lowered productivityd. Producing the same output with less input increases productivity.e. Increasing input, while increasing output increases productivity.1.2 Discuss two reasons why service sector productivity difficult to measure.1.3 What is the difference between work study and work measurement?1.4 Discuss the uses of activity sampling.1.5 Discuss the basic work study procedure.1.6 Work measurement is concerned with how much time it takes to complete a unit of work. Discuss the four work measurement evaluation techniques.