Question 12 (1 point)

Saved

In today's uncertain world managers play an important role in ________.

Question 12 options:

	dealing with worker productivity
	liaising with customers in times of crisis
	being visible to the public and the media
	identifying and responding to critical issues

Question 13 (1 point)

Managers are important to an organization because ________.

Question 13 options:

	they are listed in the organization chart
	customers expect companies to have managers
	employees would not know what to do without managers
	they are critical to getting things done

Question 14 (1 point)

The lowest level of management is ________.

Question 14 options:

	a first-line manager
	a general manager
	a plant manager
	a project manager

Question 15 (1 point)

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Division managers and plant managers are most likely at which level of management?

Question 15 options:

	first-line
	top
	middle
	supervisor