Question: Question 12 3 This term in the Quality chapter we assessed process capability using Cp & Cpk. Assume that a FedEx branch office measures the

Question 12 3 This term in the Quality chapter we assessed process capability using Cp & Cpk. Assume that a FedEx branch office measures the Cp & Cpk values associated with its delivery times for a certai time period (eg, a month). Assume that their measured Cp value is greater than 1, and their Cpk value is less than 1. Then: O a. The process is both capable and centered between the spec. limits. b. The process is neither capable nor centered between the spec. limits. O c. The process is capable but not centered between the spec. limits. O d. The process is not capable but centered between the spec, limits

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