Question: Question 12 (4 points) This question is from the article entitled Taguchi Techniques and Robust Quality. This article talks about production of Sony TV in

Question 12 (4 points) This question is from the article entitled "Taguchi Techniques and Robust Quality." This article talks about production of Sony TV in two cities, San Diego and Tokyo. Which one of the following statements is not true? O customers were dissatisfied with the sets from San Diego sets shipped from Tokyo tended to cluster near one of the ends of the specification, away from the target sets shipped from San Diego were without defect (i.e., these set were within their specifications) sets shipped from San Diego were uniformly distributed within specs (specifications) Question 13 (4 points) How did Ina Tile Company solve the problem of high variability in the dimensions of the tiles? O by changing the source of energy from electrical to natural gas by changing the lime content of the clay O by changing the height of the kiln by changing the length of the kiln

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