Question 1&2 and Chapter Assisgnments

Chapter 3: The Internal Environment and Strategy Determining How to involve Stakeholders Sue was just hired as the director of the Springfield Public Health Deport- in another state. She was excited to take her first director position. The ment. She had been an assistant director in a public health agency located previous director had been a very private person and rather reclusive. He Id not involved many employees or community members in his decision muking, and this tendency contributed to his resignation stakeholders. However, she was not certain with whom to spend her time. Her See understood that, to do well, she would have to involve the key first day she had what seemed like hundreds of people wanting to schedule de assistant to talk about her schedule. She noted that people wanting to see her included physicians, nurses, the director of a regional laboratory iree community members, two health promotion specialists, a past donor e mayor, a housekeeper, a union representative, and a Medicaid agency manager , among others. The demand made her feel overwhelmed. She left for the day wondering with whom she should spend her time. During the evening, she read guidelines regarding stakeholder manage- ment that the US Centers for Disease Control and Prevention (CDC) had pub- lished that suggested giving priority to stakeholders who can do the following: Increase the credibility of your efforts . Be responsible for day-to-day implementation of the activities that are part of the program Advocate for or authorize changes to the program . fund or authorize the continuation or expansion of the program (CDC 2017a). She also learned that she should classify her stakeholders according to level and type of involvement. She saw the following matrix and wanted to use it. Las of Invent lar Outcome Monitoring and Goal Setting inton Bastion Environmental Analyses Preplanning Pue continued ei Mealthcare She decided to identify her department's key stakeholders and ca them to their appropriate level of involvement. Questions 1. Who are the key stakeholders? Working in a group. Ventilly the based on the perceived power of influence in the organization 2. What is each key stakeholder's appropriate level of volvemente to the CDC . Chapter Assignments 1. In groups of three, pick a local healthcare organization with which you are familiar. Conduct a SWOT analysis on the organization. Niet completing the SWOT analysis, use the template in exhibit 8.126 prioritize the strengths, weaknesses, opportunities, and threats you identified. meeting the needs of its stakeholders. The business developmer team determines that the key stakeholders it wishes to survey ondade physicians, retail pharmacists, and patients with chronic diseases who take multiple medications. Critical factors of interest include the company's reputation and the value of its medications relative to their cost. You are asked to develop the survey. Create a survey based on five point Likert scale that will provide your team with the informatie it needs on each stakeholder group