Question 12 (Mandatory) (1 point) Connor is regularly late to work, but his boss only rarely said anything about it. Then one day his boss blew up when Connor arrived 5 min late. It appears Connor's boss did not follow the guideline for effective discipline. OA) when the discipline is over, resume normal relations with the employee OB) document discipline OC) follow the standing plans yourself OD) take consistent, impartial action when the rules are broken Question 13 (Mandatory) (1 point) Julia called Cole into her office to tell him that he had to stop extending his lunch break to 2 hr. "The standard lunch break is 1 hr and you need to get back to your desk on time," she told him."Now, let's both get back to work. I will see you at the meeting later." Julia is following the guideline for effective discipline. O A) document discipline B) discipline immediately, but stay calm and get all the necessary facts before you discipline OC) when the discipline is over, resume normal relations with the employee OD) take consistent, impartial action when the rules are broken Question 14 (Mandatory) (1 point) Bridgette brought Jenna into an empty conference room to discuss Jenna's poor performance. Bridgette is following the guideline for effective discipline. OA) clearly communicate the standards and code of conduct to all employees OB) discipline in private OC) follow the standing plans yourself OD) take consistent, impartial action when the rules are broken Question 15 (Mandatory) (1 point) Matthew regularly returns from lunch late, even though it is against the standards he sets for his workers. It appears Matthew is not following the guideline for effective discipline. A) clearly communicate the standards and code of conduct to all employees B) be sure that the punishment fits the crime C) follow the standing plans yourself D) take consistent, impartial action when the rules are broken Question 16 (Mandatory) (1 point) When Aaron forgets to wear his hard hat, his manager gives him a formal reprimand. However, when Lauren is not wearing hers, the manager simply gives her a gentle reminder to put it on. It appears the manager is not following the guideline for effective discipline. O A) clearly communicate the standards and code of conduct to all employees B) be sure that the punishment fits the crime OC) follow the standing plans yourself D) take consistent, impartial action when the rules are broken