Question 13 (5 points)

Ways to collect information using the communication process dont include

Question 13 options:

1)	Postal surveys

2)	Journal article research

3)	Telephone interviews

4)	Personal interviews

Question 14 (5 points)

An example of primary data collection includes

Question 14 options:

1)	Newspaper articles

2)	Personnel files

3)

Surveys

4)	Government Websites

Question 15 (5 points)

When conducting an interview, do not

Question 15 options:

1)	Provide little or no motivation to the respondent

2)	Inform the respondent about confidentiality of responses

3)	Send a confirmation letter